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Patient requests for letters

" Unfortunately pressures on General Practice mean that we are having to review our work to ensure that we are able to focus on our key duty of care for patients. We are therefore unable to provide the following until further notice:

We can no longer provide character references, countersigning documents (visas, passports) or confirmation of identity and/or witness to signature, when this can be done by another non-medical professional.

Requests for letters or reports regarding re-housing and "Blue Badge" applications and requests to supply patients with letters in support of benefit appeals beyond normal statutory processes to request further medical information. (Letters of these kinds are an expense for the patient and the kind of information contained often doesn't carry weight, but takes up inappropriate GP and staff time" - Taken form the BMA website

Ordering Prescriptions On-Line

If you have previously notified us of a pharmacy for your prescriptions you DO NOT need to fill in the pharmacy again with each request. This will help speed up the process for our receptionists. Thank you

Change of Medical System

On the 5th November we successfully changed our Medical System from Vision to EMIS Web. Work is still going on behind the scenes as we get used to the new system, so do still bear with us.  Our On-Line access is now available so please either ask at reception or ring the surgery to request your new registration letter which will allow you to create an account on the new system. Thank you

Flu Clinics - 2016

Appointments are available for this years flu vaccination campaign. If you are under 65 years of age and in an "at risk" category or are over 65 years then please contact the surgery on 01342 843822 to book an appointment. We also have vaccinations available for children which can be booked in the same way. Please ask at Reception for details of all the clinics.


Mjog Text messaging Service

We now offer a text messaging service. This means that if we have your mobile phone number you will receive confirmation of any appointment booked at the surgery. You will then receive a reminder prior to the appointment. We may also contact you in this way to invite you to come in for an appointment e.g for a flu vaccination or a health check. If you do not to be contacted in this way then please let reception know.

All telephone calls will now be recorded. This is for training purposes only

With effect from 31st March you now have access to part of your Medical Records. You will need to complete our most up to date on-line application form. For more information about this service please ask at Reception.

Saturday Opening

The surgery is open every Saturday from 09.00 until 12.00  for GP Appointments. Some of these can be pre-booked with the remainder being available on the day for something which cannot wait until monday.  Nursing appointments are available on alternate Saturdays and can be pre-booked. Please call for an appointment. 

Supporting people with memory problems 

Every week there is a community meeting in the Centenary Hall. If you care for someone who has memory problems we would be pleased to see you. Please let reception know if you are interested. We also need helpers. 


pillsRepeat Prescriptions

If you take medication on a long-term basis the doctor will set up a repeat prescription for you. You can request the issue of a repeat prescription by ticking the items you want on the re-order slip and then dropping it into the surgery.  If the surgery is closed, you can post it through our letterbox.  Your prescription will be available for you to collect from the surgery 24 hours later (excluding weekends and holidays).  Alternatively, you can ask for it to be sent to one of the local pharmacies, but this will take a minimum of 48 hours.  Some of the local pharmacies offer a prescription management service and this could be of great benefit to some patients.

You can also order using Patient Online services.  It is by far the best way of ordering your repeat prescription from home and it reduces the chance of an error occurring during the process dramatically. 

You can start the registration process for patient On Line by printing out the form on the bottom of this page. The only exception will be requests for under- 16s as the online system does not currently handle such requests.

If you have any problems with registering, please ask at reception.

If you have not yet registered please request a form from reception

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