Smallfield Surgery - Doctors surgery opening times and what to do when we are closed

Noticeboard

E-CONSULT HAS NOW GONE LIVE.

Please see BEAT THE QUEUE link below noticeboard to start your E-Consultation from home.

For more information please contact the surgery.

BEST SURGERIES IN EAST SURREY - SURREY MIRROR

We are proud to announce we have been rated one of the best surgeries in East Surrey.

Please find link below for Surrey Mirror article.

http://m.surreymirror.co.uk/the-top-and-bottom-gp-surgeries-in-east-surrey-revealed/story-30433648-detail/story.html

Care Quality Commission - CQC

We are extremely proud of our team following the inspection in October. The CQC reported that we were good in all areas. We are especially grateful to our patient group who were in attendance on the day. The full report can be downloaded from the link on the home page of this website.

Training Practice

Smallfield Surgery is a training practice.

We currently have a new medical student that has joined us for 8 weeks. Danny Dwyer

GP Registrar - Mariam Nabunya and a Physician Associate - Sarah Mee

They will all have there own clinics and be seeing patients.

Ordering Prescriptions On-Line

If you have previously notified us of a pharmacy for your prescriptions you DO NOT need to fill in the pharmacy again with each request. This will help speed up the process for our receptionists. Thank you

Mjog Text messaging Service

We now offer a text messaging service. This means that if we have your mobile phone number you will receive confirmation of any appointment booked at the surgery. You will then receive a reminder prior to the appointment. We may also contact you in this way to invite you to come in for an appointment e.g for a flu vaccination or a health check. If you do not to be contacted in this way then please let reception know.

All telephone calls will now be recorded. This is for training purposes only

With effect from 31st March you now have access to part of your Medical Records. You will need to complete our most up to date on-line application form. For more information about this service please ask at Reception.

Saturday Opening

The surgery is open every Saturday from 09.00 until 12.00 for GP Appointments. Some of these can be pre-booked with the remainder being available on the day for something which cannot wait until monday. Nursing appointments are available on alternate Saturdays and can be pre-booked. Please call for an appointment.

Supporting people with memory problems

Every week there is a community meeting (The Forget-Me-Not club) in The Centenary Hall. If you care for someone who has memory problems we would be pleased to see you. Please let reception know if you are interested. We also need helpers/volunteers.

Opening Hours

Appointment Times

When We Are Closed

Opening Hours

Clock_And_Arrow The surgery is open at the following times

Monday:	08:30 to 18:00
Tuesday:	08:30 to 18:00
Wednesday:	08:30 to 18:00
Thursday:	08:30 to 18:00
Friday:	08:30 to 18:00
Saturday	09.00 to 12.00
Sunday	Closed

Your GP practice is now open for longer

The majority of GP practices have extended their normal opening hours. Your practice may offer pre-booked appointments either first thing in the morning, during the evening or on a Saturday. Many practices keep their reception areas open and staffed during these extra clinics to deal with queries and prescriptions. However, some practices only staff their switchboard during normal surgery hours – please be aware of this when contacting your practice.

Appointment Times (Approximate)

	Monday	Tuesday	Wednesday	Thursday	Friday
Dr Bosch	8.30-12.00 3.30-06.00		10.10 - 12.00 3.30 - 06.00		8.30 - 11.50 3.00 - 6.00
Dr Mueller		8.30 - 11.30 3.30 - 6.00	10.10-12.00 3.30 -06.00	8.30 - 12.00 3.00 - 6.00
Dr Raina			10.10 - 12.00 3.00 - 05.00	09.00-11.30 03.00-5.00	9.00 - 11.30 3.00 - 5.00
Dr Bangalore	08.30-11.30 03.30-05.00	08.30-11.30 03.00-05.00	10.10-12.00 03.00-05.00
Dr Orrow	8:30-11:00
Dr Mann	08.30-11.30 03.00- 5.30			08.30-11.30 03.00-5.30	08.30-11.30 03.00-5.30
Dr Needham		08.30-11.30 03.00-5.30	08.30-11.30 03.00-5.30

Extended Hours Surgeries

We are open on a Saturday Morning from 09.00am-12.00 pm. We have a select few pre-bookable appointments for the Saturday clinic and the rest are urgent book on the day appointments if unable to wait to be seen on the following Monday. There will be only one Doctor onsite. We also provide twice monthly Pre-bookable Nurse appointments during the Saturday morning clinic.

What to do when Smallfield Surgery is Closed

When Smallfield Surgery is closed NHS 111 is the telephone service for people in East Surrey to call if they need medical help but are not in a life-threatening situation.

The easy to remember number will assist you in getting the right help, at the right time, during weekends and out of hours.

NHS 111 is free to call from landlines and mobiles, and is available 24 hours a day, 365 days a year.

This service is used for people who are not sure if they need to go to A&E, need to see a GP or need reassurance and advice.

Your call to NHS 111 will be handled by team of fully trained advisers and experienced nurses and doctors who will assess your condition and direct you to the local service that can help you best, when you need it.

There are now only three numbers to know;

999 for life-threatening emergencies,
01342 843822 for Smallfield Surgery, and
111 for help & advice when the surgery is closed..

If you require more information please go to:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

Please do not ask to see a doctor, out-of-hours, unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency.

Chest pains and/or shortness of breath constitute an emergency.

Noticeboard

E-CONSULT HAS NOW GONE LIVE.

Care Quality Commission - CQC

Ordering Prescriptions On-Line

If you have previously notified us of a pharmacy for your prescriptions you DO NOT need to fill in the pharmacy again with each request. This will help speed up the process for our receptionists. Thank you

Mjog Text messaging Service

All telephone calls will now be recorded. This is for training purposes only

With effect from 31st March you now have access to part of your Medical Records. You will need to complete our most up to date on-line application form. For more information about this service please ask at Reception.

Saturday Opening

Supporting people with memory problems

Every week there is a community meeting (The Forget-Me-Not club) in The Centenary Hall. If you care for someone who has memory problems we would be pleased to see you. Please let reception know if you are interested. We also need helpers/volunteers.

Opening Hours

Appointment Times (Approximate)

Extended Hours Surgeries

What to do when Smallfield Surgery is Closed

Please do not ask to see a doctor, out-of-hours, unless you genuinely cannot wait until the surgery re-opens.

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