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Noticeboard

E-CONSULT HAS NOW GONE LIVE.

Please see BEAT THE QUEUE link below noticeboard to start your E-Consultation from home.

For more information please contact the surgery.  

BEST SURGERIES IN EAST SURREY - SURREY MIRROR

We are proud to announce we have been rated one of the best surgeries in East Surrey.

Please find link below for Surrey Mirror article.

http://m.surreymirror.co.uk/the-top-and-bottom-gp-surgeries-in-east-surrey-revealed/story-30433648-detail/story.html

Care Quality Commission - CQC

We are extremely proud  of our team following the inspection in October. The CQC reported that we were good in all areas. We are especially grateful to our patient group who were in attendance on the day. The full report can be downloaded from the link on the home page of this website.

Training Practice

Smallfield Surgery is a training practice.

We currently have a new medical student that has joined us for 8 weeks. Danny Dwyer

GP Registrar - Mariam Nabunya and a Physician Associate  - Sarah Mee

They will all have there own clinics and be seeing patients.

Ordering Prescriptions On-Line

If you have previously notified us of a pharmacy for your prescriptions you DO NOT need to fill in the pharmacy again with each request. This will help speed up the process for our receptionists. Thank you

Mjog Text messaging Service

We now offer a text messaging service. This means that if we have your mobile phone number you will receive confirmation of any appointment booked at the surgery. You will then receive a reminder prior to the appointment. We may also contact you in this way to invite you to come in for an appointment e.g for a flu vaccination or a health check. If you do not to be contacted in this way then please let reception know.

All telephone calls will now be recorded. This is for training purposes only

With effect from 31st March you now have access to part of your Medical Records. You will need to complete our most up to date on-line application form. For more information about this service please ask at Reception.

Saturday Opening

The surgery is open every Saturday from 09.00 until 12.00  for GP Appointments. Some of these can be pre-booked with the remainder being available on the day for something which cannot wait until monday.  Nursing appointments are available on alternate Saturdays and can be pre-booked. Please call for an appointment. 

Supporting people with memory problems 

Every week there is a community meeting (The Forget-Me-Not club) in The Centenary Hall. If you care for someone who has memory problems we would be pleased to see you. Please let reception know if you are interested. We also need helpers/volunteers. 

 

Online Services

 

We offer on-line booking of appointments and online requesting of repeat prescriptions.  To make use of these services you first need to reigster with us for Patient services. you can either click on the link below or collect a form from reception. Please complete the form and return it in person to reception along with your identity documents as indicated below.

 Patient Access On-Line Registration Form

When registering for Patient Services you can have access to the following:

  • Make and cancel appointments
  • Request Repeat Medication

 However, from March 2015 you will also have access to the following:

 Access to your Medical Records – this will enable you to view your Medical records on-line.

 In order to do this we are now required to confirm your identity and record the confirmation in your medical records. This is an NHS prerequisite for any patient to access their medical records.

 Two forms of documentation must be provided as evidence of identity and one of these must contain a photo. Acceptable documents include passports, photo driving licences and bank statements, but not bills.

  For all new patients this will be part of the Registration Process but for existing on-line users we will need to confirm your identity.

 In view of this would our existing users kindly supply us with the recommended identification to allow us to record it in your medical records?

  If you have any queries please contact Susan Knight at the Surgery

 The completed form needs to be returned to the surgery and you will then be issued with the details you need to create your own username and password on the patient.co.uk website.

Using Online Appointments and Repeat Prescriptions should be fairly intuitive, but if you get stuck the online help is clear. If you would like to look at the User Guides before accessing the websites you can click on the link(s) below:



 
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